Shipping policy
Shipping Policy
Last Updated: September 17, 2026
We want to make your shopping experience as simple and convenient as possible. Below you will find information about our order processing and shipping procedures.
Processing Time
Most orders are processed within 1–3 business days after payment confirmation.
Orders placed during weekends, holidays, or high-volume promotional periods may require additional processing time.
Delivery Time
Standard delivery typically takes 8–13 business days after the order has been shipped.
Delivery times may vary depending on your location, carrier availability, weather, customs, and other unforeseen circumstances.
Shipping Rates
Available shipping options and applicable shipping charges are displayed during checkout before you complete your purchase.
From time to time, we may offer free shipping promotions. Any applicable promotion will be displayed on our website or at checkout.
Tracking Information
Once your order has shipped, we will send you a confirmation email with your tracking number.
Tracking information may take 24–72 hours to appear or update after shipment.
Address Changes
Please carefully review your shipping information before completing your purchase.
If you notice an error in your shipping address, contact us immediately. We will do our best to update the address before the order is shipped, but we cannot guarantee changes after fulfillment has begun.
We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.
Delayed Deliveries
Estimated delivery times are provided for guidance only and are not guaranteed.
Shipping delays may occur because of weather conditions, carrier disruptions, customs processing, peak-season volume, or other circumstances outside our control.
If your package is significantly delayed, please contact us with your order number and tracking information.
Incorrect or Undeliverable Addresses
If a package is returned because the shipping address was incorrect, incomplete, or undeliverable, please contact us to arrange the next steps.
Additional shipping charges may apply if the package needs to be shipped again.
International Shipping
International customers may be responsible for customs duties, import taxes, VAT, or other charges imposed by their local authorities.
These charges are the responsibility of the customer unless otherwise stated.
Contact
For questions regarding shipping or your order, please contact us through the contact information available on our website.
We appreciate your patience and thank you for shopping with us.